Privacy Policy

This policy explains how we, D&J Smith of Park Farm, Stanford Bridge, Worcestershire WR6 6SQ, use your personal information which you provide to us when using our website www.dandjsmith.co.uk or buying goods from us. We take our responsibilities for managing your personal data seriously.

Ordering goods from us

When you order goods from us we will require information from you in order to process your order. We will request you to provide your name, trading name, email address, invoice address and if different, delivery address. We will also request your telephone numbers (both landline and mobile).  Where necessary we will also request your VAT registration number. These are all essential to enable us to perform our contract with you.

We may also pass on your name and postal address to couriers and other delivery agents in order to deliver your goods. 

We will pass on your details to a finance broker where you have instructed us to do so. This is necessary where you have decided to finance the purchase of the machinery which you wish to purchase from us.

In addition to sharing your personal information as described above we may also need to share your personal information in the following situations: –

• For legal reasons, we may be required to share your data with law enforcement agencies, governments, etc. This may be as part of an investigation, or it may be as part of service such as fraud prevention.
• Where your data may be required to protect against harm to the rights of property or person as permitted by law.
• Where your data may be required to prevent or protect serious physical harm to an individual.
• If we are involved in an acquisition, a merger, sale of assets, or liquidation.

Access to your information and your rights

You have the right to ask us for a copy of the personal information we hold on you, a “subject access request”. You have the right to have any inaccuracies corrected or removed, or to instruct us to cease processing of your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so. There is no fee for this. However, subsequent copies of such information within an unreasonably short period may be chargeable.

To request a copy of the personal data that we hold on you please contact please email us.

You also have the right to have any inaccuracies corrected or removed and in certain circumstances you may ask us to erase your personal data.  If you would like us to erase the personal data we hold about you, please get in touch specifying why you would like us to do so. You may also instruct us to cease processing your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so.

If you have any enquiries and/or wish to exercise any of your rights in this privacy policy please contact us by email.

You also have the right to make a complaint about our data processing activities to the Information Commissioner’s Office.  Further details can be found at https://ico.org.uk.

Retention of Data

We hold your personal data only for as long as is necessary for the specified purpose. Typically, your personal data which is kept for accounting purposes is held for as long as is necessary to comply with HMRC requirements.

Other Websites

Our website and our mobile application may have links to other websites. This Privacy Policy only applies to this website and our mobile application. You should therefore read the privacy policies of the other websites when you are using those sites.

Updates

This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.